Privacy Policy
Your personal data is protected under the EU General Data Protection Regulation (GDPR), and Fruition Design is committed to protecting and respecting your privacy. We only collect data from you that is necessary to provide you with the services you expect from us.
This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. It also explains how you can access, update, amend and delete your data.
Who we are and how to contact us
Fruition Design provides interior, digital and graphic services to retail and commercial businesses locally, nationally and internationally. The company is responsible for the information collected via this website and/or contracts we have with you.
You can access, update, amend and delete your data held by Fruition Design using the email address studio@fruition-design.co.uk or by writing to us at Fruition Design, Harbour Studios, Beacon Quay, Torquay, TQ1 2BG.
When do we ask for personal information?
We may ask for personal information when you:
- submit a “Contact us” form on our website
- respond to a survey on our website
- download resources from our website, e.g. articles and papers
- register to attend a Fruition Design event or request information about an event
- enter into discussions or contractual arrangement with us regarding an assignment/project
What type of information is collected from you?
The personal information we collect from you may include your name, work email address, job title, company name & address, telephone number.
What is our legal basis for processing your personal data?
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data.
Legitimate interest
As a business-to-business (B2B) organization we would use your personal data for the purposes of our “legitimate interests” in a way which might reasonably be expected as part of running our business and which does not materially affect your rights, freedoms and interests. We will process your data for the purposes of our legitimate interests in order to:
- tell you about services we offer in order to establish whether or not they would be of interest to you
- invite you to events we are hosting
- notify you about our latest podcasts and research as they become available
- share industry news and insights
- supply and manage any services we provide to you
- carry out our obligations arising from any contracts entered into by you and us
- seek your views and comments to improve and develop the services we provide
- notify you of changes to our services
You can unsubscribe at any time by using the “Unsubscribe” link on Fruition Design emails or by emailing us at studio@fruition-design.co.uk You can also give your consent to be contacted again should you so wish at studio@fruition-design.co.uk.
Contract
In certain circumstances we need your personal data to comply with our contractual obligations. For example, if you are, or plan to become, a Fruition Design client, we will, in addition to the above, also process your personal data under contract:
- When in discussions with you about entering into a contract.
- When we have a contract with you.
Consent
In specific situations we may collect and process your data with your consent.
How long is your information held?
We hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us, or until you ask us to delete your information. Some information we hold will be retained to fulfil our legal and/or statutory obligations.
Who has access to your information?
We only share your information with third parties in order to provide the services detailed in this privacy statement or which you expect from us as part of your contract. We make sure that the third parties which handle your information are GDPR compliant, that your data is secure and that your privacy is protected.
- We will not sell or rent your information to third parties.
- We will not share your information with third parties for marketing purposes without explicitly asking for your permission ahead of time.
- We will not make use of your information for any reasons not outlined in this Privacy Statement without your consent unless we’re under a duty to disclose your personal data in order to comply with a legal obligation.
Does Fruition Design transfer your information outside Europe?
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (EU). This may happen if any of our services and/or suppliers or tools are based from time to time located in a country outside the EU. We will only transfer to those countries or organizations outside the EU that can demonstrate they are GDPR compliant, for example, those that participate in and have certified their compliance with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield.
By submitting your personal data you are agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will do our best to ensure that appropriate security measures are taken so that your privacy rights continue to be protected as outlined in this privacy statement.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
What are your rights?
We recognise that you have rights as a “data subject” and that we have an obligation to uphold these. This privacy statement outlines how we are transparent in our processing. You can get in touch with us to find out more information or to exercise any of your rights set out below.
You are in control of your data and can restrict and object to the way we use it. You also have the right to be informed about your data, to access and amend it, update and delete it.
You also have the right to obtain all the data we hold about you and reuse it for your own purposes. This is known as “data portability”.
How can you access, update, amend and delete your data?
You have the right to ask for a copy of the information we hold about you. You can do this by emailing us at studio@fruition-design.co.uk or writing to us at Fruition Design, Harbour Studios, Beacon Quay, Torquay, TQ1 2BG.
If you wish Fruition Design to make changes to or delete your data, or the ways in which we process your data, please contact us at the following email address: studio@fruition-design.co.uk.
What security precautions does Fruition Design have in place to protect the loss, misuse or alteration of your information?
When you give us personal information we do our best to ensure that it is treated securely to prevent misuse, loss or unauthorized access in accordance with GDPR. For further information on how your information is used and how we maintain the security of your information, please email us on studio@fruition-design.co.uk.
How do I contact the regulator?
If you feel your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
You can contact them by calling 0303 123 1113 or go online to the “Report a concern” page of the ICO site: www.ico.org.uk/concerns (opens in a new window; please note we can’t be responsible for the content of external websites).
Does Fruition Design link to other websites?
Our website may contain links to other websites run by other organisations. This privacy statement applies only to our own website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy statements and practices of other sites, even if you access them by using links from our website. In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy statements and practices of the owners and operators of such third-party sites and recommend that you check their respective privacy statements.
When was this privacy statement last reviewed?
We protect your information; our business depends on it. We keep this privacy statement under regular review. This privacy statement was last updated in June 2021.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose personal information online (for example, on message boards, through email, or in chat areas) that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.
Please be careful and responsible whenever you are online.